wlnvp Terms and Conditions

Age Restriction

To participate on the wlnvp platform, users must be at least 21 years of age. Minors are strictly prohibited from opening an account or taking part in any gaming activity on this platform. We may request proof of age verification at any time and reserve the right to suspend an account if verification cannot be confirmed.

• Providing the correct date of birth during account registration is mandatory.
• Providing false age information will result in the immediate closure of the account.
• All transactions made by minors will be considered void.

Geographic Applicability

wlnvp provides services to users in Bangladesh. Users are solely responsible for complying with the laws applicable in their own country. Users in countries where online gaming is legally prohibited or restricted are advised not to use this platform.

One Account Policy

Each user may operate only one account. Creating multiple accounts under the same name, from the same IP address, or from the same device is strictly prohibited. If multiple accounts are identified, all accounts will be closed and accumulated winnings may be forfeited.

Registration Process

When registering an account with wlnvp, you must provide accurate and complete information. Providing false or misleading information may result in account closure and funds being held.

• Fill in your name, email and mobile number correctly.
• Keep your password strong — at least 8 characters, including numbers and special symbols.
• Do not share your account details with anyone.
• Report any suspicious activity to the support team immediately.

Identity Verification (KYC)

wlnvp follows an identity verification process to ensure safe and transparent service. Before a withdrawal, or when certain limits are exceeded, we may request the following documents:

• A copy of your National Identity Card (NID) or passport.
• Proof of ownership of the payment method (bKash, Nagad, Rocket or Upay account).
• A recent photo or selfie for verification.

Withdrawals may be put on hold until documents are submitted. We protect the confidentiality of your documents completely.

Account Security

You are solely responsible for the security of your account. You must take active steps to protect your account from unauthorised access. wlnvp will never ask for your password via email or live chat.

Deposit Terms

• The payment method used for deposits must be registered in your own name.
• Deposits from accounts registered in a third party's name are not accepted.
• After each deposit, keep a record of the transaction reference number.
• If you experience any issues with a transaction, contact support via 24/7 live chat.

Withdrawal Terms

• Withdrawal processing is completed within 5 to 30 minutes.
• Any active bonus wagering requirements must be met before a withdrawal can be made.
• The withdrawal method must match the deposit method used.
• Large withdrawals may be delayed if KYC verification has not been completed.
• wlnvp reserves the right to suspend withdrawals in cases of fraud or suspicious activity.

Welcome Bonus

wlnvp offers an attractive welcome bonus for new members. A 100% bonus on the first deposit applies, up to a maximum of ৳8,000. The wagering requirement for this bonus is 20 times (20x).

• The bonus applies to the first deposit only.
• A total of 20 times the combined bonus amount and deposit amount must be wagered before a withdrawal can be made.
• The wagering requirement must be met within 30 days of the bonus being credited.
• The bonus has no cash value — it can only be used for gaming activity.
• wlnvp reserves the right to change or cancel bonus offers at any time.

VIP Program and Cashback

wlnvp's VIP program has three tiers, offering additional benefits for active and regular players:

• Bronze: Up to 0.5% cashback per week.
• Silver: Up to 1.0% cashback per week.
• Gold: Up to 1.5% cashback per week.

Advancement to a higher tier depends on your consistency and level of activity. The specific benefits and cashback rates for each tier may change from time to time.

Bonus Abuse

If an attempt is made to earn bonuses fraudulently or through unusual betting strategies, wlnvp reserves the right to cancel that bonus and any associated winnings, and to suspend the account. The following activities will be considered bonus abuse:

• Hedging bets or applying specific strategies to guarantee a profit.
• Attempting to claim bonuses through multiple accounts.
• Attempting to meet wagering requirements through unusually low-risk bets.

Fair Play Policy

wlnvp is committed to ensuring a fair and transparent gaming environment. Our games are operated using Random Number Generator (RNG) technology, which is completely impartial and unpredictable. Game outcomes are not predetermined in favour of or against any player.

List of Prohibited Activities

The following activities are strictly prohibited on the wlnvp platform:

• Fraud, cheating or software hacking.
• Playing using automated bots or scripts.
• Money laundering or illegal financial activity.
• Unauthorised access to another user's account.
• Exploiting technical errors or bugs in the platform to gain an unfair advantage.
• Threatening, harassing or showing disrespectful behaviour towards other users.
• Copying or distributing platform content without authorisation.

Consequences of Violations

If any of the above prohibited activities are engaged in, wlnvp may take the following actions:

• Immediate suspension or permanent closure of the account.
• Forfeiture of earned bonuses and winnings.
• Notifying law enforcement authorities where necessary.
• No refund for illegal transactions.

Self-Control Tools

wlnvp believes in responsible gaming. We provide various tools to help users manage their own gaming activity:

• Deposit Limits: Set daily, weekly or monthly deposit limits.
• Self-Exclusion: Temporarily deactivate your account for a set period of time.
• Reality Check: Receive notifications about your gaming time at regular intervals.
• Permanent Exclusion: Permanently close your account if needed.

Support and Advice

If you feel that you or someone you know has a problem with gaming addiction, please contact us. Our support team is ready to help in complete confidence. For more information on responsible gaming, visit our Responsible Gaming page.

Intellectual Property Rights

All content on the wlnvp platform — logos, designs, graphics, software, text and other elements — is the exclusive property of wlnvp. Copying, reproducing, distributing or using these materials for any other purpose without our explicit written permission is strictly prohibited.

Protection of Personal Information

We take your personal information very seriously. All transactions and personal data are kept secure using SSL encryption technology. To learn more about how we collect, use and protect your data, please read our Privacy Policy.

Limitation of Liability

wlnvp is not responsible for any loss or inconvenience caused by technical issues, disruption of third-party services, or problems with a user's own device or connection. If the service is temporarily disrupted due to unforeseen circumstances, we will work to restore it as quickly as possible.

• Game outcomes will not be changed due to an internet connection being lost.
• wlnvp is not responsible for delays caused by third-party payment services.
• wlnvp is not responsible for losses resulting from unauthorised access to a user's account if the user themselves disclosed their information.

Dispute Resolution Process

If a dispute or complaint arises, please follow the process below:

• Step 1: Contact our 24/7 live chat support directly.
• Step 2: Send a detailed complaint by email — [email protected].
• Resolution Time: Most disputes are resolved within 7 business days.
• We review every complaint fairly and impartially.

Right to Amend Terms

wlnvp reserves the right to update or amend these terms and conditions at any time. We will try to notify users of significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms.

Account Termination

Your account may be terminated in the following circumstances:

• At your own request, at any time.
• In case of a breach of these terms and conditions.
• If the account remains inactive for a long period (more than 18 months).
• If evidence of fraud or fraudulent activity is found.

If you wish to close your account yourself, contact us via live chat or email. Please withdraw all valid balances before closing the account.